The Block Terms of Service

Last Updated: June 9, 2025

SCOPE OF AGREEMENT

Please read these Terms of Service ( “Terms”) carefully before using https://www.theblockyoga.com or other websites (together, “the Site”) operated by Spring Affair LLC, our mobile applications (“Apps”), services provided at our studios, and any other services that we provide that link to these Terms (the Site, Apps, and other services, collectively, the “Services”).

This Terms of Service is an agreement between you and The Block Yoga and sets forth the legally binding terms and conditions for your use of the Services. This Terms of Service hereby incorporates by reference our Privacy Policy, available at https://www.theblockyoga.com/privacypolicy (the Terms of Service and Privacy Policy, collectively, the “Agreement”).

By accessing or using the Services in any manner, including, but not limited to, visiting or browsing the Site, downloading the App(s), or contributing content or other materials to the Site or on or via the App(s), you agree to be bound by the Terms of Service. You are only authorized to use the Services if you agree to abide by all applicable laws and to the Terms of Service.  Please read the Terms of Service carefully and save it.  If you do not agree with it, you should leave the Site or App and discontinue use of the Services immediately.

PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:

  • For any unlawful purposes, or that could violate any applicable federal, state, local, or international law or regulation;

  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm us or other persons using the Services or expose them to liability.

Additionally, you agree not to:

  • Use the Services for any commercial purpose;

  • Use the Services in any manner that could disable, overburden, damage, or impair the Site or mobile app or any other party’s use of the Services;

  • Use any robot, spider or other automated device, process, or means to access the Service for any purpose;

  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;

  • Use the Services to distribute unsolicited promotional or commercial content, or solicit other persons using the Services for commercial purposes;

  • Otherwise attempt to interfere with the proper working of the Service.

STUDIO POLICIES, RULES, AND REGULATIONS

CANCELLATIONS:  YOU MUST CANCEL CLASS 2 HOURS IN ADVANCE OR YOU WILL BE DEDUCTED THAT CLASS OR SUBJECT TO LATE CANCELLATION FEES.  This includes switching time slots within the 2-hour late cancellation window. You may cancel class through our online system only.

RESERVATIONS:  YOU MUST BE PHYSICALLY PRESENT 2 MINUTES PRIOR TO THE START OF YOUR SCHEDULED CLASS OR YOUR SPOT MAY BE GIVEN TO A WAITLISTED CLIENT.

MEMBERSHIP PACKAGES: The Block Yoga reserves the right to charge a penalty fee for either a late cancellation or an absence should the customer cancel their reservation within the 2-hour late cancellation window.

NON-RECORDING OF LIVE STUDIO CLASSES AGREEMENT: You acknowledge and agree that any type of recording or transmission (video, audio, still photography, streaming, social media posting, etc.) of any The Block Yoga classes or activities, whether in person or online, is strictly prohibited without the prior written consent of an authorized corporate officer of The Block Yoga. This includes even temporary recording/transmission via services such as SnapChat, Facebook, or Instagram. For avoidance of doubt, individual The Block instructors and locations are not authorized to provide such consent. You are, however, permitted to record and post lawful, non-offensive content related to your participation in a The Block Yoga class before and/or after a class with the consent of each participant who is identified in your content. 

Any violation of this policy is grounds for exclusion from participation in any The Block Yoga activities. You further agree to indemnify, defend, and hold harmless The Block Yoga, its officers, directors, employees, agents, and instructors, from and against any claims, lawsuits or other actions, and all resulting loss, damage or cost of any kind (including reasonable attorneys’ fees), resulting from your violation of this policy.

PERSONAL BELONGINGS:  You agree that we are in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.

REFUND POLICY: The Block Yoga has a no refund policy. As applicable, classes and membership packages are non-refundable. No exceptions.

Merchandise purchased in-studio or online from The Block Yoga is non-refundable. The Block Yoga does not accept exchanges in size, color, or any other variability. We encourage purchasers to try on merchandise before purchasing.

MOBILE SERVICES & MESSAGING AGREEMENT 

Some of the Services may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase The Block Yoga via your mobile phone, (ii) the ability to receive and reply to The Block Yoga messages, (iii) the ability to browse The Block Yoga from your mobile phone and (in) the ability to access certain The Block Yoga features through a mobile application you have downloaded and installed on your mobile phone (collectively the “Mobile Services”).  We do not charge for the Mobile Services. However, your carrier’s normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services.

MESSAGING AGREEMENT: You consent to sending and receiving SMS messages and or emails containing class confirmations, exclusive content, promotional offers, and other content to and from us. Message and data rates may apply. To opt out, you may reply STOP at any time. You understand and agree that text messages sent to your mobile phone/device may be generated using automated technology. Your consent to receive text messages is not required to make a purchase or attend any The Block Yoga Facility.

TERMINATION & SURVIVAL

We may terminate your access to the Services at any time, in our sole discretion, without cause or notice. You may terminate your account or any membership that you have purchased (in accordance with the Membership Agreement Terms) either in person or by emailing our client experience team at hello@theblockyoga.com. We do not accept membership terminations over the phone. We may terminate your account or membership at any time, without warning, if you breach the Terms of Service. If we terminate your account or membership because you have breached the Terms of Service, you will not be entitled to a refund of any fees or for any unused portion of any membership packages or class packages.

The following provisions will survive termination of this Agreement: (1) Termination; Survival; (2) Assignment; (3) Intellectual Property Rights; (4) Legal Disputes and Arbitration Agreement for Users in the United States and Canada; (5) Governing Law; (6) Indemnity; (7) Limitation of Liability.

THIRD-PARTY SITES

Our Services may contain links to third-party sites that are not owned or controlled by us. We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services. We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Services by anyone other than us. We strongly advise you to read all third-party terms and conditions and privacy policies.

ASSIGNMENT

You may not assign or transfer this Agreement (or any of your rights or obligations under this Agreement) without prior written consent. Any attempted assignment or transfer without complying with the foregoing will be void. When permitted under the applicable law, we may freely assign or transfer this Agreement. This Agreement inures to the benefit of and is binding upon the parties and their respective legal representatives, successors, and assigns.

FEES

You acknowledge that The Block Yoga charges fees for its services, and subject to the applicable law, The Block Yoga reserves the right to change its fees from time to time at its discretion.

NON-HARASSMENT POLICY

The Block Yoga disapproves of any unwelcome, inappropriate and/or offensive conduct by its personnel or its members.  If you believe you have been subject to unwelcomed, inappropriate, and/or offensive conduct by any The Block Yoga personnel, including while participating in a studio class, or any other The Block-related context, we encourage you to clearly and promptly tell the person engaging in the conduct that is unwelcome and offensive (if you are comfortable doing so).  We also ask that you promptly notify a member of our client experience team at hello@theblockyoga.com

When making a report or complaint, we strongly recommend that you provide as much specific information as possible in writing, including the following regarding each alleged incident: date, time, place (specify studio location or time/type of virtual class), names of any witnesses, what was said or done, and any other relevant surrounding facts/circumstances.

The Block Yoga will strive to appropriately investigate any reported incidents and seek to provide due process for all parties. The Block Yoga responsive actions, however, cannot be known in advance, since they will vary depending upon the nature of the allegations. The Block Yoga strives to maintain confidentiality throughout the investigative process to the extent practicable. However, our duty to investigate and take corrective action as appropriate may require the disclosure of certain information, and therefore confidentiality cannot be guaranteed.

Any disputes or complaints not resolved via this complaint process will be subject to the Arbitration of Disputes Agreement below.

ARBITRATION OF DISPUTES AGREEMENT

Please Read the Following Carefully – It May Significantly Affect Your Legal Rights, Including Your Right to File a Lawsuit in Court

Initial Dispute Resolution.  We are available by email at hello@theblockyoga.com to address any concerns you may have regarding your use of the Services. Most concerns may be quickly resolved in this manner. You and The Block Yoga agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.

Agreement to Binding Arbitration. If you and The Block Yoga do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued pursuant to the immediately preceding paragraph, then either party may initiate binding arbitration. All claims arising out of or relating to your use of the Services (including the formation, performance and breach of arbitration agreement), your and our relationship and/or your use of the Services shall be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) Employment Arbitration Rules and Mediation Procedure (“AAA Rules”), excluding any rules or procedures governing or permitting class actions.

Each party will have the right to use legal counsel in connection with arbitration at its own expense. You and The Block Yoga shall select a single neutral arbitrator in accordance with the AAA Rules. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this arbitration agreement, including, but not limited to, any claim that all or any part of this Agreement is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be in writing and provide a statement of the essential findings and conclusions, shall be binding on you and us and may be entered as a judgment in any court of competent jurisdiction. The interpretation and enforcement of this arbitration agreement and all other agreements between you and The Block Yoga shall be subject to the Federal Arbitration Act.

The current AAA rules governing the arbitration may be accessed at https://www.adr.org/Employment. Updated copies of the rules are available for review from the AAA’s website (www.adr.org).

If you initiate arbitration, to the extent the filing fee for the arbitration exceeds Two Hundred and Fifty U.S. Dollars ($250.00), The Block Yoga will pay the additional cost. Updated copies of the rules are available for review from the AAA’s website (www.adr.org). If The Block is required to pay the additional cost of the filing fees, you should submit a request for payment of fees to AAA along with your form for initiating the arbitration, and The Block will arrange to pay all necessary fees directly to AAA. The Block will also be responsible for paying all other arbitration costs arising in connection with the arbitration, other than costs incurred by you for legal counsel, travel and other out-of-pocket costs and expenses not constituting fees or amounts payable to AAA. You will not be required to pay fees and costs incurred by us if you do not prevail in arbitration.

You and The Block Yoga understand that, absent this mandatory provision, you and The Block would have the right to sue in court and have a jury trial. You and The Block further understand that the right to discovery may be more limited in arbitration than in court.

Class Action and Class Arbitration Waiver. You and The Block Yoga each further agree that any arbitration shall be conducted in our respective individual capacities only and not as a class, collective, or representative (“Class”) action, and you and The Block each expressly waive our respective right to file a Class action or seek relief on a Class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a Class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and you and The Block shall be deemed to have not agreed to arbitrate disputes.

Exception – Small Claims Court Claims. Notwithstanding your and The Block Yoga agreement to resolve all disputes through arbitration, either you or The Block Yoga may seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.

14 Day Right to Opt-Out. You have the right to opt-out and not be bound by the arbitration and Class action waiver provisions set forth above by sending written notice of your decision to opt-out by emailing us at hello@theblockyoga.com and providing the following information: (i) your name, (ii) your mailing address; (iii) a statement of your wish not to resolve disputes with The Block through arbitration. The notice must be sent within fourteen (14) days of your agreement to the Terms of Use, otherwise you shall be bound to arbitrate disputes in accordance with the terms of this Section. If you opt-out of these arbitration provisions, The Block also will not be bound by them.

Exclusive Venue for Litigation and Governing Law. To the extent that the arbitration provisions set forth above do not apply or if you have opted out of arbitration, you and The Block Yoga expressly consent that any litigation between you and us shall be filed exclusively in state or federal courts located in and governed by the laws of the State in which the dispute arose (except for small claims court actions which may be brought in the county where you reside) without giving effect to any principles of conflicts of law. In the event of litigation, you and The Block Yoga agree to waive, to the maximum extent permitted by law, any right to a jury trial, except where a jury trial waiver is not permissible under applicable law.

INDEMNIFICATION

You agree to release, indemnify, and defend Spring Affair, LLC and any subsidiaries, affiliates, related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each from all third-party claims and costs (including reasonable attorneys’ fees) arising out of or related to: (1) your use of the Services; (2) your conduct or interactions with other users of the Services; (3) your breach of this Agreement. We will notify you promptly of any such claim and will provide you (at your expense) with reasonable assistance in defending the claim. You will allow us to participate in the defense and will not settle any such claim without our prior written consent. We reserve the right, at our own expense, to assume the exclusive defense of any matter otherwise subject to indemnification by you. In that event, you will have no further obligation to defend us in that matter.

INTELLECTUAL PROPERTY RIGHTS

The content on the Site and mobile apps, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos interactive features and the like (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to The Block Yoga, subject to copyright and other intellectual property rights under the law.  Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.  We reserve all rights not expressly granted in and to the website and the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services provided by you to Company are non-confidential and shall become the sole property of The Block Yoga.

You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.

SERVICES INTERRUPTIONS

Our Services may be suspended temporarily or permanently without notice to you for security purposes, maintenance or repair, system failures, or other similar circumstances (collectively, “Service Interruptions”). You acknowledge and agree that you are not entitled to a refund or rebate related to such Service Interruptions.

LIMITATION OF LIABILITY

By agreeing to the terms outlined in the The Block Yoga Terms of Service and Waiver Agreement (the “Agreement”), and in consideration for permission to participate in The Block Yoga services, including but not limited to yoga and Pilates classes, events, and retreats at the affiliated studio located at 152 Manhattan Avenue, Brooklyn, NY 11206 (the “Studio or Events/Retreats”), you confirm your understanding of, and agreement to the following terms and conditions:

  • I understand that yoga includes physical movements as well as an opportunity for relaxation, stress reduction, and relief of muscular tension. I also understand that the risk of injury, even serious disability, is part of participation in yoga, and such risk cannot be eliminated. I understand that participation in The Block Yoga classes at the Studio and/or Events/Retreats may involve the practice of “hot yoga” (in temperatures of approximately 95-105 degrees Fahrenheit ). I understand that by my use of the Studios, there is a risk of physical injury to me, and I assume full responsibility for such risk. If I experience any pain or discomfort, I will listen to my body, adjust my posture, ask for help from the instructor and/or stop participating in the class.

  • I understand that yoga and Pilates classes are not a substitute for medical attention, examination, diagnosis or treatment. Yoga and Pilates are not recommended and are not safe under certain medical conditions. I acknowledge and affirm that I am responsible for consulting with a physician and deciding whether to participate in Yoga and/or Pilates at the Studio. Based on my physician’s advice and my assessment of my health, I represent that I do not suffer from any physical or mental difficulties that would make it inadvisable for me to participate in yoga or Pilates classes.

  • I am solely responsible for (i) having regular physical examinations to ensure that no change in my health would make it inadvisable for me to use the Studio in the future; (ii) discontinuing my use of the Studio whenever my physician so suggests, or whenever it would be prudent to discontinue in light of my physical or mental condition; (iii) ensuring that any equipment, including but not limited to weights, bands, and straps, at the Studio (the “Equipment”) is in good condition before I use it; (iv) ensuring that I use the Equipment properly; and (v) ensuring that I only use the Equipment for the intended purpose. Knowing all of these things, I assume all of the risks associated with the use of the Studio and the Equipment.

  • I shall comply with any rules or regulations that owners, managers, or staff of the Studio may establish for the use of The Block Yoga services. I shall also comply with any amendments or other modifications of those rules or regulations.

  • I am responsible for any damage I may directly or indirectly cause to the Studio. In addition, I will inform the Studio manager or a staff member if I notice any damage to the Studio or any of the Equipment.

  • I represent and warrant that I am physically fit and I have no medical condition(s) that would prevent my full participation in group and private yoga or Pilates classes, workshops, and retreats offered by any of The Block Yoga or Yoga Block Party. I will update The Block Yoga as to any changes in my medical condition.

  • I will not enter the Studio or participate in any yoga or Pilates classes or Events/Retreats offered by The Block Yoga if I experience symptoms, or, to my knowledge, come in contact with anyone who was either known or suspected to have had symptoms within the past 14-days, associated with COVID-19 or any other contagious illness or symptoms, including, without limitation, fever, chills, cough, shortness of breath, or sore throat, or if I have a suspected, or diagnosed or confirmed case of COVID-19 or another illness, including but not limited to the Flu or Strep Throat.

  • I understand that third parties may occasionally place advertisements in the Studio for yoga and Pilates classes, workshops, events, and other activities, including meditation, dancing, or eating, taking place outside the Studio (“Third Party Events”). I acknowledge that The Block Yoga is not responsible for the administration of such Third Party Events.
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ASSUMPTION OF RISK

I have read and understood the above warning concerning the use of The Block Yoga Studio and Services and related risks. I hereby choose to accept the risk of injury while using The Block Yoga Services. I also choose to accept the risk of contracting COVID-19 or other contagious illnesses while using The Block Yoga Services; these services are of such value to me that I accept the risk injury, and the risk of being exposed to, contracting, and/or spreading COVID-19 or other illnesses, in order to utilize The Block Yoga Services and Studio in person.

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WAIVER OF LAWSUIT/LIABILITY

I hereby forever release and waive my right to bring suit against The Block Yoga, Spring Affair LLC, or their owners, members, managers, agents, successors, assigns, employees, or other representatives in connection with any mental or physical injuries, or any exposure, infection, and/or spread of COVID-19 or other contagious illness, related to utilizing The Block Yoga Services and premises. I understand that this waiver means I give up my right to bring any claims including for personal injuries, death, disease or property losses, or any other loss, including but not limited to claims of negligence and give up any claim I may have to seek damages, whether known or unknown, foreseen or unforeseen. I understand that this Agreement is, and is intended to be, an absolute bar on any such claim, suit or other action and that it may be pleaded as such.

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AGREEMENT TO ARBITRATE

This Agreement shall be governed by the laws of the State of New York, and that any claim or dispute that arises under this Agreement, or relating to my use of The Block Yoga Services, shall be resolved by binding arbitration by the American Arbitration Association in New York, NY.

I understand that The Block Yoga may revoke my right to use the Studio at any time.

I understand that The Block Yoga may, from time to time, revise the terms of this Agreement, with commercially reasonable efforts to notify me of such revisions by email at the email address provided, and that I agree to the updated terms and conditions.

*The Block Yoga means Spring Affair LLC, 152 Manhattan Avenue, Brooklyn, NY 11206, its officers, directors, shareholders, employees, contractors, and instructors.